Navigate to the ‘Call Forwarding’ tab.
All your current extensions are listed. Use the search feature to quickly find what you want to edit. To change the forwarding:
- Select the gear icon next to the extension you want to edit
![](https://premitel.co.za/wp-content/uploads/2020/12/Screenshot-2020-12-21-092949.jpg)
![](https://premitel.co.za/wp-content/uploads/2020/12/Screenshot-2020-12-21-120539.jpg)
- Select a forwarding option. Note that the ‘ring only’ option will not forward to any destination
- Use the timer field to select how long (in seconds) the extension must ring before forwarding the call
- Click submit. If forwarding to a number is selected, then the ‘follow me’ page will open
The ‘follow me’ section allows you to add destination to forward your calls to. To add numbers:
- Click the ‘add’ button
- In the popup window you may enter a descriptive name, the forwarding number, the duration how long the call must ring at the specified number. Press submit to save this follow me destination
![](https://premitel.co.za/wp-content/uploads/2020/12/Screenshot-2020-12-21-120606.jpg)
![](https://premitel.co.za/wp-content/uploads/2020/12/Screenshot-2020-12-21-120651.jpg)
You may use the search or sort features to quickly find the number you are looking for.
To manage the forwarding sequence:
- Click and drag the destinations to change the order
- Use the switch to turn destinations on or off
- Click the pen to edit the name, number, and ring duration in the pop-up window
- Click the bin to remove the forwarding destination
- Click ‘save sequence’
Your forwarding rules have now been configured and saved.