Initial Costs, Recurring Fees, Call Usage Charges, and Total Operating Cost
Setup: Premitel’s setup fee is R0.00! But how is that sustainable, you may ask? We invested in technology to automate service provisioning and provide self-service onboarding. This means our cost-to-serve is less than our competitors, and hence we don’t charge a setup fee. The industry avg setup fee for a 6 ext. phone system is R1,800 with R3,600 being the highest in our sample (n=10).
Having said this, we can assure you there is a real human behind every process, always just a call away in case you need to consult an expert.
Subscription: Premitel’s functional entry-level phone system is forever free, while you pay only for the premium features you really need. Most Cloud PBX service providers charge per extension, whereas Premitel offers unlimited free user extensions. Local Cloud PBX industry avg cost/extension is R85 / mo.
Usage: Premitel’s call rates are more than 50% less than Telkom and on average 25% less than local Cloud PBX voice service providers (n=10).
Operating Cost: Setup (discounted over 12 months) + Subscription + Usage