Introducing the next-generation Cloud-hosted PBX

CLOUD BUSINESS EXCHANGE

LEADERS THROUGH VALUE INNOVATION

Business Phones Reimagined;

Premitel’s Cloud Business Exchange heralds a new generation of innovative and digitally smart cloud-hosted phone solutions leveraging cloud technologies and service architectures to reduce cost and improve business value – without compromising quality or reliability.

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More Value. Less Cost.

Our investments in infrastructure, service architecture, and value innovation directly benefits your business:

Reduced Cost: Eliminating many repeat, non value-adding activities
Increased Value: Creating more valuable, industry-first service elements

Uncompromising Quality.

Flexibility, Scalability, Reliability & Control are baked in.

Championed by World-class Customer Support
Underpinned by Reliable Core Network Infrastrucure

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Lowest Cost Phone Solution

Only pay for advanced features your business needs. Save 25% to 75% on your monthly business phone bill.

Free user extensions - As many as your business needs
Free main DID number - Add more at low monthly rental cost
Free base Cloud PBX - No fuss, easy-to-use business phone solution
Free self-serve setup - With automated, instant service provisioning
Low call rates - In fact, a full 20% lower than the industry average

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Best Business Value

Phones are an essential business utility. Since water, electricity, or internet utilities don't charge per user, why accept this from your voice service provider?

Usage-based pricing model that is flexible, equitable, and fair. Select, and only pay for, advanced features your business really needs - no bloat
Extreme service scalability allows administrators to spin-up or scale-down extensions or advanced features as business needs change
Automated self-serve provisioning through a powerful Client Zone app allows admins to configure services as needed, with no added fees

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World-class Customer Support

Championed by three world-class support teams comprising of Core Networks, Technical, and Services

Self-serve support and automation lowers our cost-to-serve, enabling industry-best prices without compromising on quality & reliability
Human support is always just a phone call away. Support processes are actively managed on a continuous basis to ensure customer success
Proactive support means we monitor our networks in real-time for anomalies and unusual changes before customers are impacted

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Reliable Core Infrastructure

Underpinned by PortaOne, the leader in switching, service management, and billing infrastructure:

Dynamically optimized network routes for call termination requests to maintain higher than industry standard average call success rates (ASR)
Network scalability with fully redundant self-replicating servers in 5 data centres allows for dynamic scaling of call switching capacity on demand
Service scalability allows your cloud PBX to scale from a single to thousands of extensions through our self-provisioning service architecture

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Cloud Business Exchange is the Next-generation Cloud PBX

Premitel’s investments in core infrastructure, cloud technology, and innovation come together to create a uniquely productised phone solution that delivers on service quality at a radically lower total cost for your business

Cloud Business Exchange Features

Start for free and add more advanced cloud PBX features as your business needs grow. Always have the features that perfectly fit your business needs — at a fraction of the cost that other vendors charge.

Base Features are Forever Free

All the base features your business needs for an operational business phone solution. Add or remove advanced features as your business needs change


  Main Inbound DID Number
  Unlimited User Extensions
  Main Operator Extension   5 Concurrent Call Capacity
  Shortcode Dialing   Call Transfer
  Call Forward   Call Splitting
  Call Barring   Call Waiting
  Music On Hold   Voicemail
  Real-time Call Records (CDRs)   Encryption & Security Protocols
  Daily Spending Limits   Self-service Client Zone

Low Call Rates

Premitel call rates are 20% lower than the Cloud PBX industry average, with true per-second billing from the first second your call is connected


Landlines: From R0.28 /min
Vodacom/MTN: R0.55 /min
CellC/Telkom: R0.75 /min
Premitel On-net: R0.10 /min
US Networks: From R0.13 /min
UK Networks: From R0.17 /min

Premium Features are Forever Optional

Spin up premium features, and scale them down again as your business needs change – All without additional service setup or cancellation penalty fees


  Additional Inbound DID(s)
Only R25.00 / mo each
  Additional Concurrent Calls From R5 – R60.00 / mo
  Additional Operator Extension From R30.00 / mo each
  Auto Attendant (AVR) From R60.00 / mo each
  Direct Hunt Group (DHG) From R60.00 / mo each
  Hunt Groups Only R35.00 / mo each
  Pickup Groups Only R35.00 / mo each
  Cloud Call Recording Only R10.00 / mo
Plus R0.08 / hr of storage / mo
  Telecoms Management Services Only R40.00 / mo
  Extension Pin Codes Only R90.00 / mo
  Advanced Call Queues Only R100.00 / mo each
  Advanced Music On Hold Coming soon

Note: Premium feature pricing listed above is for your whole business

Cloud PBX Industry Price Comparison

Doing a like-for-like comparison of Cloud PBX service provider quotes is difficult, right? Premitel developed this online tool to assist you with doing just that – a thorough and objective Cloud PBX industry price comparison. 

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Switch Now, Save Big on your Business Phone Bill!

 Yes, I’m interested

Step 2: Select the Cloud PBX features your business needs. Receive an emailed quote.

Step 3: Verify the quality of your existing network, or procure a suitable service.

Step 4: Complete statutory compliance and commercial agreement.

Complete these online, or offline via phone and/or email. Even though our back-office processes are automated you can still speak to our humans whenever you need.